Shipping policy

International Shipments

We offer international shipping through DHL.

  • Orders up to 299 ILS will incur full shipping charges.
  • Orders over 299 ILS qualify for free shipping.
  • In case of a return, you can send back the shipment according to the DHL company price list and receive a refund according to the website's terms.

Delivery Options

You can receive our shipment in two different ways:

  1. Home Delivery: Your order will be delivered to your doorstep.

  2. Self-Pickup: From the studio of Oz Manufacturing and Marketing in Ein Sarid, by prior arrangement.

Delivery Timelines

  • Our orders are delivered within a range of up to 10 business days from the date of purchase (excluding the order day, weekends, eve of holidays, and holidays).
  • In remote areas and beyond the Green Line, delivery times may be slightly longer.
  • During holidays or special promotions, delivery times may be extended beyond the normal.
  • A change in the shipping address, if possible, may result in a delay of up to two business days in its delivery.

Self-Pickup

  • If you choose self-pickup, your order will be ready within 4 business days.
  • You will receive an SMS notification when it is ready for pickup.

Home Delivery

  • Home delivery takes up to 10 business days from the day of purchase. The courier will contact you on the day of arrival.