Shipping policy
International Shipments
We offer international shipping through DHL.
- Orders up to 299 ILS will incur full shipping charges.
- Orders over 299 ILS qualify for free shipping.
- In case of a return, you can send back the shipment according to the DHL company price list and receive a refund according to the website's terms.
Delivery Options
You can receive our shipment in two different ways:
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Home Delivery: Your order will be delivered to your doorstep.
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Self-Pickup: From the studio of Oz Manufacturing and Marketing in Ein Sarid, by prior arrangement.
Delivery Timelines
- Our orders are delivered within a range of up to 10 business days from the date of purchase (excluding the order day, weekends, eve of holidays, and holidays).
- In remote areas and beyond the Green Line, delivery times may be slightly longer.
- During holidays or special promotions, delivery times may be extended beyond the normal.
- A change in the shipping address, if possible, may result in a delay of up to two business days in its delivery.
Self-Pickup
- If you choose self-pickup, your order will be ready within 4 business days.
- You will receive an SMS notification when it is ready for pickup.
Home Delivery
- Home delivery takes up to 10 business days from the day of purchase. The courier will contact you on the day of arrival.